Legal
Refunds
What happens to your payment when a Puerto Rican Mami Dance AI clip fails to generate.
Last updated 2026-10-30
If a clip fails to generate
If the generation fails on our side and no clip is produced, you are refunded the full amount you paid for that clip. Write to support@dimedimebabyai.space from the email you paid with and we will process it.
If a clip is not what you expected
These clips are AI-generated and every render differs, so a result you did not like is not a failure. We cannot refund a clip that generated successfully but did not match what you pictured.
| Situation | Refund |
|---|---|
| Generation failed, no clip produced | Full refund |
| Clip generated but you dislike the result | No refund |
| Photo was wrong — cropped, two people in one frame, too small a face | No refund — the render did what it was given |
| Both slots given the same photo | No refund — the clip did what it was given |
Before you pay a second time
Most disappointing renders come from the photos, not the model. Checking the guide on picking the right two photos first is usually faster than paying for a second clip.
How long a refund takes
Refunds are issued to the original payment method through the provider you paid with, which typically takes three to five business days to appear.